CONDITIONS OF RETURNS
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Beads on strands must be returned on strands. We will not accept loose beads that have been cut off of their strands. Any packaged goods that have been opened will not be accepted and will be returned back to you at your own expense. Please contact us immediately if you have any questions regarding returning an item. 916-447-7979 or firstname.lastname@example.org
But please contact me if you have any problems with your order.